Privacy Policy

1. Information We Collect

Foundations Forward may collect personal and business information, including but not limited to:

• Full name
• Email address
• Phone number
• Service or organisation details
• Billing and payment information
• Information submitted through contact forms, enquiry forms, calendars, or questionnaires
• Communications sent directly to us
• Information shared during consultancy, coaching, mentoring, or wellbeing programs

You are responsible for ensuring the information you provide is accurate and up to date.

2. How Your Information Is Used

Your information may be used to:

• Provide early childhood consultancy, leadership development, and wellbeing services
• Manage enquiries, bookings, onboarding, and scheduling
• Communicate service updates, confirmations, and relevant information
• Process payments and maintain financial records
• Deliver resources, materials, and professional support
• Improve website functionality and user experience
• Meet legal, regulatory, and professional obligations

Your information is used only where reasonably necessary to operate and deliver services.

3. Data Sharing and Third Parties

Foundations Forward does not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party service providers where required to deliver services. These may include:

• Payment processing platforms
• Scheduling and booking systems
• Email communication platforms
• Secure cloud storage services
• Website hosting and analytics providers

All third-party providers are required to maintain appropriate confidentiality and data security standards.

4. Data Storage and Security

Personal information is stored using secure systems and platforms that apply industry-standard security measures, including encryption and access controls.

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Access to personal information is limited to authorised individuals who require it for legitimate business purposes and who are bound by confidentiality obligations.

5. Cookies and Website Analytics

This website may use cookies and similar technologies to:

• Improve website performance and functionality
• Understand website traffic and user interactions
• Enhance overall user experience

You can disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Data Retention

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, including service delivery, legal compliance, dispute resolution, and recordkeeping.

Some information, such as financial records, may be retained for longer periods where required by law.

7. International Access

If you access this website or services from outside Australia, your information may be transferred to and stored in other jurisdictions.

By using the website or services, you consent to the transfer of your information in accordance with this Privacy Policy.

8. Third-Party Links

This website may contain links to third-party websites or platforms.

Foundations Forward is not responsible for the content, privacy practices, or security of external websites. You are encouraged to review the privacy policies of any third-party sites you visit.

9. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and regulatory requirements.

Requests can be made using the contact details below. Identity verification may be required.

10. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in business practices, technology, or legal requirements.

Updates will be posted on this page. Continued use of the website or services after changes are published constitutes acceptance of the updated policy.